Overview

At Lifestylepop, we operate as a pre-owned consignment store. For this reason, all sales are final. We do not accept returns or exchanges due to change of mind, sizing, or buyer’s remorse. Every item is carefully inspected before sale to ensure quality and authenticity.

Refunds

Refunds are only issued in two cases:

1. Authenticity Concerns – If you believe your item is counterfeit, you must file a written claim within 72 hours of receipt by emailing [email protected]. Once we review and accept the claim, a refund will be made to your original payment method (excluding delivery costs).
2. Damaged in Transit – If an item arrives damaged, you must notify us immediately at [email protected] and return the item within two working days. After inspection, a refund will be issued to your original payment method (excluding delivery costs).

Refunds may take up to 10 business days to appear, depending on your payment provider.

Returns

• We do not accept returns for reasons other than those outlined above.

• Items must be returned in the same condition they were received, with all original packaging and documentation.

• Any unauthorized returns will not be processed.

Need help?

Contact us at [email protected] for questions related to refunds and returns.